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How to Use the Zeno Word Add-In

Ask questions, draft edits, apply suggestions, and understand current Word Add-In limitations.

Written by Natali Petras

Use the Zeno Word Add-In to ask questions about the document open in Word or to draft changes that you can review before applying. The Add-In works with the current document and has limits on the content it can use.

If you have not installed the Add-In, follow How to Install the Zeno Word Add-In.

Open Zeno in Word

  1. Open a Word document.

  2. Select the Zeno logo in the Home ribbon.

  3. Sign in with your Zeno account if prompted.

  4. Select + New Chat to start a new chat.

The Zeno sidebar opens next to your document.

Ask a Question About Your Document

Use Ask mode to review or analyse the document without changing it.

  1. Select the text that you want Zeno to focus on, or leave the document unselected to use the full supported document content.

  2. Select Ask in the Zeno sidebar.

  3. Enter your question.

  4. Select the upward-arrow button.

Zeno displays the answer in the sidebar.

Draft Changes to Your Document

Use Draft mode to revise text, add clauses, fill in templates, or make broader edits.

  1. Select Draft in the Zeno sidebar.

  2. Describe the changes that you want Zeno to make.

  3. Select the upward-arrow button.

  4. Review each suggestion before you apply it.

You can apply a suggestion with Track Changes, add it as a comment, or apply it directly to the document. You can also dismiss suggestions that you do not want to use.

Understand What Zeno Uses

Zeno uses text and structure from the main document body, including paragraphs, headings, lists, and tables. It can also use the displayed text of Word fields.

Pending tracked changes and open comments, including replies, are included. Resolved comments are not included, and Zeno cannot resolve comments for you.

Review Content Outside the Current Scope

Zeno does not use the following content as document context:

  • Headers and footers

  • Footnote and endnote text

  • Text boxes

  • Text that appears only inside images

Zeno can see reference numbers that remain in the main document body, but not the related footnote or endnote text. Zeno uses the displayed result of Word fields. Check fields and cross-references after you apply a suggestion.

After applying a suggestion, check complex formatting, numbered lists, tables, fields, and reference markers to confirm that the document still looks as intended.

Work With Large Documents

If the Add-In shows Document too large, shorten the document. Then select Check again before sending another instruction.

Work With Another File

The Add-In works with the document that is currently open in Word. It does not provide a separate file-attachment control. To use another document, open it in Word and then open Zeno.

Reduce Slowdowns From Automatic Page Numbers

Automatic page-number fields in headers and footers can slow Word while Track Changes is on.

If Zeno shows Word may be slowing down, select Lock fields to pause automatic page-number updates. To update them again, open the ⋮ menu and switch off Automatic page numbers.

For example instructions, see the Use Cases and Prompt Guide.

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